Welcome,
Listen and Do partner with you to create connections with your team, customers and local communities. We help you do research and gain meaningful insights into who they are, what they need and together turn that into purpose-driven action.
We, get it.
Sitting at your desk, stuck in your head, trying to solve problems or spot opportunities. Going round in circles chasing ideas. Maybe you’ve got one, but no one’s listening. Maybe you’re struggling to build momentum, reach your market, get funding or win buy-in. Well, we’ve got your back.
We’ve been using our approach Listen, Plan and Do since the days of hiring videos from Blockbuster and we know the only way to solve a problem, build momentum and a movement is to do it together.
It’s time to start a conversation and work towards real collaboration. And before you roll your eyes thinking collaboration means endless talking with no action here is the difference – we are Listen and Do.Our magic touch is knowing how to listen and do, turning ideas into focused and purposeful action.
Together, let’s listen, plan, do.
listen
We do a deep dive into what you have already heard and check in on what you know about your team, customers, and community. Together, we explore the gaps, what you don’t know yet, who you have not listened to, and who you want to hear from next. We uncover people’s needs, their challenges, and often spark new ideas and opportunities. We are curious, intuitive researchers with big hearts who love sensemaking and help you connect the dots and make sense of the story behind the data. We translate what we discover into stories and insights that drive meaningful change and guide confident decisions.
plan
We’ve listened, so now it’s time to decide how you, as a business or service, will take action. We have juicy insights that won’t do anything if they just sit gathering dust as a report. Together, we work out what to do with the evidence and stories and how to turn them into evidence that informs your next steps. Whether it’s better aligning your brand, sharing your insights in communications people will actually read, designing a policy, or standing up for people’s rights, we’re the knowledge translation leaders. We know how to take big insights into impact and align them with the purpose and change you want to create.
do
This is where most people and teams get stuck, big insights, big plans, but the big red tape gets in the way. Since we were the ones who listened to the stories with you, we get pretty attached to the work we do, especially when we hear stories that something needs to change. We’re pretty hands-on, jack-of-all-trades, and not afraid to bring in our practical skills and get doing.This is where we do together. We can be really active or just act as a thinking partner along the way to keep you accountable and help turn stories into impact in your work.
How we can work together
Get Reach
Get confident that your brand and marketing are landing. We research your customers, test what works, and shape branding, socials and content that builds real connection and reach.
Build Connection
Engage with community to gather feedback that shape services, projects, and outreach that help people engage more with community services and improve community wellbeing and outcomes.
Create Alignment
Implement policies and procedures that support the outcomes your organisation wants. We work with your processes, people, culture, and resources to strengthen how services are delivered.
Show Outcomes
Show that your work is delivering real outcomes to secure more funding and resources. We help with measurement, evaluation, reporting, and uncovering new opportunities.
Grow Influence
Build credibility and authority in your industry as a thought leader. We capture your experience and help the world know about you and celebrate the work you do. Check out our popular white paper service.